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Per hour. Minimum 1 hour.

Fast response
Pre-call to check we can help
Expert IT Nerd
Includes travel surcharge
15 minute, fast fix fee*

Price includes GST. Min 1 hour, then every 15mins.

Business (+GST)


Per hour. Minimum 1 hour.

Fastest response
Business Nerd Expert
Includes travel surcharge
Senior engineers on standby
Priority response time.

Billed as $126.09+gst. Min 1 hour, then every 15mins.

Time & materials billing: We come to you. We have no office or workshop. Our billing is therefore time and materials (if any). i.e. Your callout may include 2 hours of labour, a replacement cable and a return visit (15 minutes) to install a new router supplied by us or you. This does mean not every IT task is best suited to IT Nerds and you may save money taking your PC to a computer repair store. 

15 minute fast fix fee: If we arrive and fix your issue within 15 minutes, you'll only pay a $82.50 callout fee ($94.57+gst for business). After 15 minutes, the full minimum one hour callout applies. 

Expected commit time: Most jobs are next day unless we can fit you in same day. If it's an emergency and can't wait, our office staff can attend your site for a 100% surcharge (i.e. double usual rates). 

Business hours: Our standard hours are Monday to Friday 8am to 8pm. Surcharge: Outside business hours a $50 surcharge applies for weekends, plus on public holidays and from 8pm to 8am we have a 100% surcharge (i.e. double quoted rates above). 

Remote support: If we can do your job remotely and you'd like to save $25 per hour, we can use our remote desktop tool. This is a safe and secure way of working on most IT issues. 

Travel: Rates above are inclusive of travel for Kapiti Coast, i.e. Paekakariki to Otaki/Manakau. Surcharge: Outside these areas a $25-$65 travel fee will apply for addresses in Porirua, Wellington and Ohau/Levin.

Choose your own timeslot.

There's no need to call or take a whole day off work for a 1 hour visit. Using our online booking tool you'll be able to choose your own time slot and book in real time. 


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IMPORTANT: Please read our list of IT services we can and cannot help with. Most our cannot's are around custom built gaming PCs or hardware faults. As a mobile IT business we have limited resources for major faults, equipment failures. We recommend taking your device to a PC repair store or seek retailer advise. Most other IT techs will ask to take your away after spending an hour or two on site - we don't offer this. 

Call Us: 027 959 4444

Email: [email protected]

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